We provide consulting, training and certification to help companies boost performance and improve the customer experience.
See how a telecom provider improved customer satisfaction and issue resolution and reduced incoming call volume.
Learn how Groupon saved millions in costs, reduced risk, and provided a consistent customer experience by working with COPC, Inc.
The new COPC CX Standard is a performance management system for customer experience operations. Download the Standard today.
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COPC Inc. Best Practices for CX Operations, Apr. 24 - 28, 2023
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COPC Inc. Best Practices for CX Operations, Jun. 5 - 9, 2023
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