We provide consulting, training and certification to help companies boost performance and improve the customer experience.
See how a telecom provider improved customer satisfaction and issue resolution and reduced incoming call volume.
Learn how Groupon saved millions in costs, reduced risk, and provided a consistent customer experience by working with COPC, Inc.
The new COPC CX Standard is a performance management system for customer experience operations. Download the Standard today.
COPC® Contact Center Management Training: 4 x $799 USD
COPC® Best Practices for Vendor Management Organizations Mumbai: 1 x $3,200 USD
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kcolvin@copc.com
1 (512) 917-3523
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