We provide consulting, training and certification to help companies boost performance and improve the customer experience.
See how a telecom provider improved customer satisfaction and issue resolution and reduced incoming call volume.
Learn how Groupon saved millions in costs, reduced risk, and provided a consistent customer experience by working with COPC, Inc.
The new COPC CX Standard is a performance management system for customer experience operations. Download the Standard today.
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COPC® Best Practices for Quality Management, Live Virtual Training
September 12 - 13, 2023
9 seats at a 10% discounted rate of $1169.10 per seat: $10,521.90
COPC® Best Practices for Quality Management, Live Virtual Training
December 5 - 6, 2023
1 seat at a 10% discounted rate of $1169.10 per seat: $1,169.10
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