Test COPC® Best Practices for Quality Management April 27 - April 28, 2023 Virtual Training APAC

10:30 am - 3:00 pm
Singapore Time
Class Brochure

 

COPC® Best Practices for Quality Management will teach you the techniques used by industry leaders to ensure the quality program drives improvement in the customer experience and provides value to the wider business. This two-day (half-days) workshop is designed to provide you with practical skills and knowledge that can be used to benchmark your own business against world-class standards, while helping you design key Quality processes that drive improvement at the individual frontline staff and process levels.